Delivery Information
Standard Freight Parcel Charges
Metropolitan Auckland (Overnight per address*) $7.50Rest of North Island (Overnight per address*) $12.50
South Island (Economy Service (3-5 days) per address*) $17.50
*An extra 1-3 working days should be a allowed for a Rural Delivery address.
Gift Voucher Courier Charge
It is essential to courier our gift vouchers to ensure that they reach the recipient safely. Courier charges are as follows:
Metropolitan Auckland (Envelope - overnight per address) $4.50
Rest of New Zealand (Trackpak - overnight per address) $6.00
Service Promise
Normal Delivery Times
This depends on how and when you order. Normally orders are dispatched the next working day. For North Island customers, this means you should receive your parcel within 2-4 working days*. For South Island customers, this means you should receive your parcel within 3-5 working days*. If you have not received your delivery within these time frames please contact us.
*An extra 1-3 working days should be a allowed for a Rural Delivery address.
Product Availability
From time to time there are heavy demands on particular products. As we deal mainly with small artisan suppliers and some of our range is seasonal, it is not always possible to replenish our supplies immediately. We recommend you order early to avoid disappointment and apologise if the product you seek is sold out.
Quality Commitment
Your satisfaction is very important to us. If you have any queries about a product, please contact us. If a product you have ordered is not available, we will contact you prior to dispatching the order. If, for some reason, there is a fault with a product we will replace it at our own cost.
Your Privacy
We do not rent, sell or give away our mail list, so rest assured that your details will remain confidential to Sabato. If you wish at any time to have your details removed from our records, please contact us.
Sizes
Due to the limitation of space the photographs on this website are not to scale. Sizes are generally indicated by weight in the description.
